Sharing Access to your RedditMentions Account

The Account Access Management feature lets you share your RedditMentions account with other people, like team members or agencies. When you grant someone access, they can log in with their own email address and help manage your account. They can view your matches, and adjust your tracking settings.

Written By Kurt

Last updated About 1 month ago

How to Grant Access to Someone

  1. Log in to your RedditMentions account

  2. Go to the Tracking page (click "Tracking" in the top menu)

  3. Scroll down until you see the "Account Access Management" section (it's at the bottom of the page)

  4. You'll see a field labeled "Grant Access to Email"—enter the email address of the person you want to give access to

  5. Click the "Grant Access" button

That's it! The person you granted access to can now log in with that email address and see your account. Here below is an example where a user (…+client2@gmail.com) has given access to a colleage (…+agency@gmail.com).

Important notes:

  • The person doesn't need to have a RedditMentions account yet. Once you grant access, they can create an account with that email and they'll automatically see yours too.

  • You can grant access to multiple people—just repeat the steps above for each email address.

  • Multiple accounts can grant access to the same email (useful if you're an agency and multiple clients want to give you access).

What Can People With Access Do?

When someone you've granted access to logs in, they can:

✅ See your Dashboard - View all your matches and monitoring activity
✅ Browse your Matches - Search and filter through all your Reddit mentions
✅ Manage your Tracking Settings - They can:

  • Add or remove subreddits you're monitoring

  • Add or remove keywords you're tracking

  • Add or remove negative keywords

  • Change your notification preferences (like when you get email digests)

  • Set up or modify your Slack integration

What They Cannot Do

For your security and privacy, people with access cannot:

❌ Create or change your subscription
❌ Upgrade or downgrade your plan
❌ Access your billing information
❌ Cancel your subscription

Only you (the account owner) can manage your subscription and billing. This protects you from unauthorized charges.

Also important: All notifications and emails will still go to your email address, not theirs. This ensures you always stay informed about your account.

How to See Who Has Access

Want to see who you've given access to? It's easy:

  1. Go to the Tracking page

  2. Scroll to the "Account Access Management" section

  3. Look for the "Granted Access" section below the grant access field

  4. You'll see a list of all email addresses that currently have access to your account

Each person will show:

  • Their email address

  • A green "Has Access" badge

  • A "Revoke" button (if you want to remove their access)

How to Remove Someone's Access

If you need to revoke access from someone:

  1. Go to the Tracking page

  2. Scroll to the "Account Access Management" section

  3. Find the person's email address in the "Granted Access" list

  4. Click the "Revoke" button next to their email

  5. Their access will be removed immediately

Note: Once you revoke access, they'll no longer be able to see your account. If you want to give them access again later, you'll need to grant it again using the steps above.

How to Switch Between Accounts (If You Have Access to Multiple)

If someone has granted you access to their account, you can switch between them easily.

On a Computer:

  1. Look at the top right of your screen—you'll see your email address or account name

  2. Click on it to see a dropdown menu

  3. You'll see all accounts you have access to listed there

  4. Click on the account you want to view

  5. The page will refresh and show that account's data

Look for these icons:

  • 👤 Person icon = Your own account

  • 🔑 Key icon = An account someone granted you access to

On Mobile:

  1. Tap the hamburger menu (☰) in the top right corner

  2. At the top of the menu, you'll see the current account you're viewing

  3. Tap on it to see a list of all accounts you can access

  4. Select the account you want to switch to

  5. The page will refresh with that account's information

Common Questions

Was this article helpful? Confusing? Missing something? I’m always happy to hear from you and would love to improve RedditMentions for the better. Reach each out to me at hello@redditmentions.com any time.