Support
General Support Docs
- Keyword Matching - Complete GuideThis guide explains exactly how keyword matching works in Reddit Mentions, so you know what to expect when setting up your keywords.
- How Reddit Monitoring Works A technical overview for those curious to know how RedditMentions works for you round the clock.
- How can I change my email address?This is helpful to change account ownership and comes in handy for situations such as leaving an organisation, or if you want to set RedditMentions up for someone else and then transfer it to them.
- Sharing Access to your RedditMentions AccountThe Account Access Management feature lets you share your RedditMentions account with other people, like team members or agencies. When you grant someone access, they can log in with their own email address and help manage your account. They can view your matches, and adjust your tracking settings.